Return and Refund Policy
At Webero Technologies, we strive to provide the highest quality IT and digital solutions. However, if you are not completely satisfied with our services, we offer a fair and transparent return and refund policy.
1. Eligibility for Refunds
- Web Development Services: Refund requests must be made within 30 days of project completion.
- Digital Marketing Services: Refund requests must be made within 15 days of the service commencement.
2. Conditions for Refunds
- Refunds will be considered if:
- The delivered services do not meet the agreed-upon specifications or standards.
- There are significant delays in service delivery without reasonable justification.
- The client provides detailed feedback on the deficiencies of the services rendered.
3. Refund Process
- Request Submission: To request a refund, please contact our support team at [support email] with your project details and reason for the refund.
- Review: Our team will review the request within 7 business days.
- Approval: If approved, refunds will be processed within 14 business days.
4. Mode of Refund
- Refunds will be issued via the original method of payment used during the transaction. If payment was made via bank transfer, please provide your bank details for a direct refund.
5. Partial Refunds
- For projects partially completed, a prorated refund will be provided based on the amount of work completed up to the date of the refund request.
6. Non-Refundable Services
- Consultation fees and any third-party service charges are non-refundable.
7. Changes to This Policy
- Weber Technologies reserves the right to update or modify this policy at any time. Any changes will be communicated to clients in advance.
For any questions or concerns about our return and refund policy, please contact us at [support email] or [contact number].
Thank you for choosing Webero Technologies.